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AI Chatbot Development

We excel in developing highly intelligent and adaptable AI chatbots capable of transforming business interactions, both internally and with customers. Our chatbots are designed to fulfill various objectives, from automating tasks and providing 24/7 customer support to offering specialized responses to user inquiries. They are equipped to excel in a wide range of tasks, making them an all-encompassing solution for the diverse needs of your business.

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We Take Pride in Our Numbers!

8+

Years of Experience

30+

Countries serviced

700+

Projects completed

50+

Developers

AI Chatbot Development Services by Digital Engine

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Technology Consulting and Strategy Building

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Our team of technology consultants offers the expertise and support necessary for adopting AI, specifically tailored to your business's unique needs. We evaluate your requirements, suggest the most appropriate chatbot type, and devise a thorough strategy for its seamless integration. With our guidance, you can fully leverage the capabilities of conversational AI, thereby enriching customer interactions and optimizing your business operations.

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Chatbot Integration

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Seamless integration of a chatbot into your existing systems and platforms is essential for its success. Our integration process is designed to ensure that the chatbot not only improves operational efficiency and maintains data consistency but also enhances the customer experience across all touchpoints. We prioritize ensuring that the chatbot integrates smoothly into your systems, avoiding any disruptions to your daily operations, thereby creating a more efficient and unified interaction environment.

Chatbot Design and Development

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Our expertise lies in crafting bespoke chatbot solutions that are meticulously tailored to the specific requirements of your business. Our design and development team works in close collaboration with you to gain a deep understanding of your brand, objectives, challenges, and customer needs. This collaboration enables us to create chatbots that not only engage users effectively but also embody your brand's personality, delivering a memorable and efficient user experience.

Maintenance and Support

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After deploying your chatbot, we provide continuous maintenance and support to ensure its optimal operation. Our team actively monitors its performance, addresses any arising issues, and keeps the chatbot updated with the latest technological advancements and trends. We offer 24/7 support, enabling you to concentrate on your core business activities while we oversee the chatbot’s performance, ensuring it functions effectively and efficiently at all times.

AI Chatbots Developed by Digital Engine

GPT-based Chatbots

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Leverage the exceptional natural language processing and generation skills of our GPT-powered chatbots to enhance customer interaction, simplify processes through automation, and deliver support throughout every department of your company.

Custom CRM/ERP/CM Bots

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We develop smart bots that effortlessly merge with your CRM, ERP, and CM systems, automating standard tasks, delivering instant data insights, and enhancing workflow productivity, thereby enabling your organization to achieve operational excellence.

Transactional Chatbots

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Our transactional chatbots are engineered to support specific operations like order processing, reservation bookings, or payment handling. They are perfectly suited for applications in e-commerce and customer service sectors.

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Customized AI Voice Assistants

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Our team develops AI voice assistants that accurately comprehend and reply to user inquiries, providing immediate and dependable help, thus revolutionizing the interaction between your business and its customers and staff.

Social Media-focused Chatbots

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Our extensive chatbot development service is customized to meet your specific requirements, crafting personalized conversational and messaging bots that can be integrated seamlessly with various social media platforms, such as Facebook and X.

Retrieval-based Chatbot Solutions

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We craft and build retrieval-based chatbots that are efficient for regular and prompt interactions. These chatbots select from preset responses, guaranteeing precision and swift response times, which makes them perfect for customer support, answering frequently asked questions (FAQs), and similar tasks.

Why Choose Digital Engine for Custom AI Chatbot Development?

Extensive Development Expertise

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With a proven history of creating robust, smart chatbot solutions, Digital Engine leverages its extensive experience and skilled development team to provide customized, high-performance chatbot applications that meet the precise business requirements of their clients.

Use of Advanced Technologies

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Utilizing cutting-edge technologies such as Natural Language Processing (NLP) and Machine Learning (ML), we create advanced chatbots that can comprehend natural human language and interact effectively with users.

Scalable Chatbot Solutions

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Our team constructs scalable chatbots that enable your business to expand and adjust smoothly. Leveraging our expertise, you can deploy chatbots that progress with your evolving business requirements, enhancing efficiency and customer satisfaction, and securing your digital ecosystem for the future.

Experience Building Diverse Chatbots

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With a broad expertise and a demonstrated history of success, we specialize in developing customized and effective chatbot solutions across various domains, including customer service chatbots, e-commerce assistants, virtual health advisors, and more, meeting the diverse needs of different industries.

Customization and Personalization

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We are experts in creating tailored chatbot solutions designed to meet your specific business needs. From customer support to lead generation or any other goal, we provide customized solutions that are in sync with your industry, brand, and target audience.

We Prioritize Security

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We focus on developing secure chatbots that emphasize the protection of user data and building trust. Our thorough strategy includes strong encryption, strict authentication and authorization processes, consistent security assessments, and adherence to data privacy standards.

Features Displayed by Our Chatbots

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Intent-Based Response

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Utilizing sophisticated Natural Language Processing (NLP) technology, our chatbots are capable of precisely comprehending the context in various languages, recognizing the intent behind questions, and offering suggestions to confirm or clarify these intents.

Multilingual Capabilities

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Our chatbots come with multilingual support, allowing you to enter new markets and connect with customers globally, ensuring effective communication in various languages and expanding your international presence.

Omnichannel Chatbot

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Our adaptable chatbots seamlessly connect with different communication channels, including mobile apps, websites, and social media platforms, engaging with your users on their chosen platforms to respond to questions and provide assistance.

Data Security

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Our AI chatbots maintain data privacy through secure storage and restricted access, making them ideal for financial transactions, retail, and e-commerce. They also provide comprehensive analytics for informed decision-making.

AI Chatbot Workflow

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The image depicted was crafted by an AI, specifically GPT with a single prompt, following a meticulously defined workflow, encapsulated in these phases:
 

  1. User Input: The starting point where the journey begins, capturing the essence of the user's inquiry.

  2. Request Analysis: Diving into the nuances of the query, the AI meticulously parses the user's input.

  3. Intent & Entities Recognition: At this juncture, the AI sharpens its focus, discerning the underlying intent and extracting key entities from the input.

  4. NLP & Data Processing: Leveraging Natural Language Processing (NLP) and robust data storage mechanisms, the AI intricately processes the gathered information.

  5. Reply Formulation: Culminating in the synthesis of a thoughtful response, the AI crafts its reply, demonstrating its evolving intelligence.
     

Though not flawless, this AI exhibits proficiency in grasping the crux of the task at hand, adeptly executing the given command and continually refining its capabilities.

DALL·E 2024-03-17 11.19.34 - An illustrative workflow diagram showing a continuous process

Integrate Our Chatbots into Different Platforms

Our adaptable chatbots are engineered to integrate smoothly with numerous platforms, offering a potent solution to improve user experiences and facilitate seamless interactions.

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Websites

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Incorporating our chatbot into your website can enhance customer service and boost sales potential. This chatbot acts as an automated, proactive tool for interacting with visitors, offering help, responding to queries, and potentially turning these visitors into clients or customers.

E-commerce Portals

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For e-commerce businesses, incorporating a chatbot into your website can significantly improve the shopping experience for your customers. The chatbot helps users in product discovery and addressing their questions, making the online shopping journey more seamless and enjoyable.

iOS Applications

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Using advanced technology and creative design, we develop AI chatbots that provide seamless and engaging user experiences for all iOS applications. Our chatbot is designed to facilitate effective communication, resolve inquiries, and offer continuous assistance to users, serving as an essential tool for your iOS platform.

Social Media Channels

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Embed our chatbot into your social media accounts to streamline communication and increase engagement with your audience. This chatbot offers a user-friendly and effective way for individuals to connect with your brand, enabling messaging and automated responses on various social media platforms.

Android Applications

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Our expert team of developers and AI specialists collaborates to seamlessly create and integrate chatbot solutions into your Android applications. Aimed at boosting user engagement, simplifying customer support, or automating processes, our Android chatbots are tailored to fulfill your specific requirements.

HR, ERP, CRM and CM Systems

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Our chatbot implementation service can revolutionize your HR, ERP, CRM, CM, and other systems. We design solutions that not only improve user experiences but also streamline processes throughout your organization. This results in a cohesive and efficient platform that enhances customer interactions, business operations, and content management, aligning with your company's needs for greater efficiency and effectiveness.

Business Verticals We Serve

At Digital Engine, our mission is to provide AI-powered chatbot solutions that are precisely tailored to the unique industry, business context, and objectives of each client. We aim to deliver highly relevant and effective chatbot services that meet the specific needs of our clients.

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Banking & Finance​

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Our tailored chatbots facilitate tasks such as managing complaints and processing financial transactions, in addition to offering real-time account balance updates. This contributes to improved and personalized customer experiences.

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Supply Chain & Logistics

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Our chatbot solutions for logistics seamlessly integrate with logistics systems, providing customers with on-the-go access to real-time information. With our bots, you can ensure round-the-clock availability of up-to-date supply chain details for both dealers and customers.

Retail​

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Our retail chatbots enhance customer engagement by offering continuous support and exceptional service. They efficiently communicate exciting deals and other important information to customers, thus improving your business opportunities.

Real Estate

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Our custom chatbots for real estate operations optimize customer interactions, empowering commercial and residential agents to provide more personalized and efficient services.

Healthcare​

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Our team develops chatbots designed to streamline communication between healthcare providers and patients, making interactions more convenient and efficient, and improving overall patient acquisition strategies.

E-commerce

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Our meticulously designed intelligent chatbot solutions automate responses, offer real-time recommendations, and provide shipping updates, enriching the overall shopping journey for customers.

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Education​

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Our AI-powered chatbot solutions are tailored to meet a wide range of educational requirements, serving the interests of both students and educators. By seamlessly integrating bots into educational platforms, we simplify queries and enhance the overall learning journey.

Legal Chatbots

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Our chatbots seamlessly integrate into legal workflows, providing AI-powered tools that offer instant legal guidance. These tools streamline access to legal information and simplify interactions with clients, ultimately saving time and resources for legal professionals.

Travel and Hospitality

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By integrating our conversational bots into your portals or workflows, you can facilitate timely services, seamless customer bookings, and streamlined payment handling. This enhances the entire customer journey, providing a smoother and more efficient experience overall.

AI Models We Have Expertise In

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GPT-4

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A collection of OpenAI models that, because of their enhanced general knowledge and sophisticated reasoning abilities, are very accurate at solving complicated issues.

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LLaMA​

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A basic large language model called LLaMA (Large Language Model Meta AI) can create text, hold conversations, summarise textual content, solve mathematical theorems, and predict protein structures.

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PaLM 2​

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The most recent version of Google's comprehensive language model excels in carrying out complex reasoning tasks like code interpretation, mathematical solutions, classification, answering queries, and multilingual translation. This model, which outperforms earlier attempts at natural language production, demonstrates Google's dedication to ethical AI.

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Claude​

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Anthropic's Claude is a large language model (LLM) that was developed as a virtual assistant and is compatible with business processes. Claude can be accessed in Anthropic's developer console via both an API and chat interface. It is capable of handling a wide variety of conversational and text-processing tasks.

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DALL.E

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Based on language prompts, OpenAI's DALL·E produces realistic visuals and artwork. It can create photos with a given size, edit already-existing images, and create several versions of images that the user uploads.

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Whisper​

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Whisper is an OpenAI model for general-purpose speech recognition that can also translate speech, identify languages, and recognize speech in many languages.

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Stable Diffusion​

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In addition to producing detailed images in response to text cues, Stable Diffusion can be utilized for tasks such as text-guided image-to-image translations and inpainting.

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phi-2​

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Phi-2 is a sophisticated 2.7 billion parameter Transformer that performs close to top-tier on important language understanding and reasoning benchmarks. It is enhanced with a variety of NLP data.

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Google Gemini

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Gemini is a family of multimodal large language models developed by Google DeepMind, serving as the successor to LaMDA and PaLM 2. Comprising Gemini Ultra, Gemini Pro, and Gemini Nano, it was announced on December 6, 2023.

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Vicuna​

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Vicuna is a chatbot designed for AI, NLP, and machine learning research. It is based on Llama 2 and was improved with user interactions via ShareGPT. Its target users are researchers and enthusiasts in these fields.

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Mistral-7B-v0.1

 

Mistral-7B is a decoder-based LM that performs two tasks: it creates material and modifies it by categorizing user prompts and answers into groups that include illicit acts such as fraud, child abuse, and terrorism.

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bloom-560m

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In addition to direct language exploration, the Bloom-560M model serves specific tasks including information extraction, question answering, and summary for public research in text generation and analysis.

Technology Stack We Use for AI Chatbot Development

NLP

ML Frameworks

Backend

WEB Frameworks

Cloud Providers

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Databases

API's & Integrations

Deployment

Analytics & Monitoring

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Conversational Flow Management

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Voice Processing

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Text Processing

- GPT for NLU

- GPT for response generation

- GPT for context comprehension

- GPT for conversational flow

Some of Our AI Projects 

LLM-powered Application for Safer Machinery Troubleshooting

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Clinical Decision Support System driven by GenAI

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App for Compliance and Security Access Powered by LLM

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Our Unique Engagement Ecosystem

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Discovery Consultation​

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Embark on a personalized journey with a discovery consultation tailored to your business needs. Our experts delve deep into understanding your goals, challenges, and aspirations, laying the foundation for a unique engagement strategy.

Dedicated Development Team

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At Digital Engine, our adept developers seamlessly integrate avant-garde cognitive technologies, sculpting a tapestry of high-quality services and bespoke solutions meticulously crafted for our esteemed clients' digital aspirations

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Custom Solution Crafting​

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Our team meticulously crafts bespoke solutions designed exclusively for your business landscape. Leveraging cutting-edge technologies and innovative approaches, we tailor our services to seamlessly align with your objectives and vision.

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Agile Developmental Framework​

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Embrace agility with our development framework, ensuring adaptability to evolving project dynamics. Witness a transparent, iterative process that prioritizes feedback, incorporates changes seamlessly, and delivers tangible results at every milestone.

Continuous Communication Channels

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Stay connected with our dedicated communication channels for regular updates and interactive feedback, fostering a collaborative partnership at every step.

Performance Optimization and Growth Strategies

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Beyond project completion, our commitment extends to performance optimization and growth strategies. Benefit from post-engagement support, data-driven insights, and ongoing enhancements to ensure your digital journey continues to evolve and thrive.

Let's Work Together

1. Contact Us

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Fill out the Contact Form and get in touch with us

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2. Get a Consultation

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Get on a call with Digital Engine's experts

3. Get aCost Estimate​

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For your project needs, we offer a tailored proposal with budget and timeline details.

4. Project Launch​

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After project approval, we assemble a cross-disciplinary team to initiate your project.

We Build for You. Whatever You Need!

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FAQs

What are AI chatbots?

What is conversational AI?

How can your AI chatbot solutions help my business?

What industries can benefit from Digital Engine's AI chatbot solutions?

How do your AI chatbots work?

What features do your AI chatbots offer?

Can Digital Engine's AI chatbots be customized to suit my business needs?

How do your AI chatbots enhance customer engagement and support?

Are your AI chatbots capable of handling complex queries?

What data privacy and security measures are in place for your AI chatbots?

How can I integrate your AI chatbot into my existing systems or platforms?

Do your Chatbots support multiple languages?

What expertise does Digital Engine offer as an AI chatbot development company?

What support and maintenance services does Digital Engine offer for AI chatbots?

Why hire AI chatbot developers from Digital Engine?

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